Igniting Workplace Enthusiasm
 
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Events Summary

One Day Seminars

Dale Carnegie Course - Class Forming

You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.

How to Handle Multiple Demands on Your Time

Are you a virtual prisoner to an endless flow of e-mails, voice messages, meetings and documents that all demand your immediate attention? Are you frequently stressed out by the unrealistic expectations of others who think their issues are the really urgent ones? Does it seem that you are swimming against the tide of procrastination? If so, then it’s time to fight back and take control of your day.

How to Use Customer Service to Turn Transactions into Relationships

Dale Carnegie Training has been building world-class relationship skills – locally – around the globe for 89 years. We can help your customer service representatives to get results. One of our clients experienced a 40% increase in the average value order and an 18% increase in customer retention.

Step Up to Leadership

Supervisors and managers who understand this simple truth and know how to implement it create impact in today’s organizations. They get results because they know how to lead a team – not just manage it.

 
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